Originally from Tucson, Arizona, Serena started her Disney journey in 2016 when she completed a semester-long Disney College Program as a Food and Beverage hostess at the Crystal Palace in Magic Kingdom. That life-changing experience solidified Disney as her dream career path.
After graduating from the University of Arizona, Serena returned to The Walt Disney Company and accepted a Professional Internship with the Design and Construction Sourcing Team. Later that year, she officially joined the Disney Cruise Line Sourcing team in a professional role.
Prior to her Disney ambassadorship, Serena worked as a Sourcing Specialist for Disney’s Supplier Diversity team.
As Serena embarks on her new role as one of the 2024-2025 Walt Disney World Ambassadors, she says, “I am looking forward to connecting with our more than 75,000 cast members here at Walt Disney World and celebrating our resort’s significant milestones with our guests, cast and community.”