Disneyland Resort: Safety is a Core Value
At Disneyland Resort, our cast members create happiness every day by embracing a core set of values known as the 5 keys – Safety, Courtesy, Inclusion, Show and Efficiency.
Fostering a Culture of Safety
Disneyland Resort is a unique 24/7 operation, and as such, we prioritize safety through dedicated measures. We foster a culture of safety by providing resources and education, and most importantly, empowering cast members to voice matters of safety.
Safety in Education
Every cast member is empowered to utilize their voice and provided multiple ways in which they can advocate for safety at Disneyland Resort, including:
Safety and Wellness Fairs
Disneyland Resort hosts safety and wellness fairs throughout the year where cast members can attend educational and interactive events.
First Aid
Disneyland Resort provides self-treatment guidance for cast members outlining common injuries and conditions that can be treated by first aid supplies provided in work locations.
AED and CPR Training
Employee automated external defibrillator (AED) and cardiopulmonary resuscitation (CPR) training provide fundamental instruction for cast members who may encounter a emergency medical event.
Heat Response
Disneyland provides guidelines and temperature-based procedures to all cast members.
Disneyland “Culture of Safety” Program
This employee safety training program was created for Disneyland Resort leaders to understand the value of learning, living and leading a culture of safety.
Safety in Empowerment
Every cast member is empowered to voice their ideas, concerns and opinions. Disneyland Resort provides multiple ways in which employees can advocate for safety at Disneyland Resort, including:
Safety and Wellness Committees
Provides cast members a voice to openly express safety and employee wellness-related issues.
Recognition Opportunities
Disneyland cast members can recognize peers for upholding the safety key by sending an official message to the cast member and their leader or by hosting a safety celebration.
Disneyland Resort Safeline
A dedicated phone number is available for cast members to report Disneyland safety concerns any time of day anonymously or by speaking directly to the Safety Services Duty Manager.
Safety in Resources
We provide dedicated services, programs and tools to support and foster holistic safety and wellness for Disneyland Resort cast members including:
Cast Care Center
A dedicated space to equip cast members with resources and support for overall well-being. These resources include employee wellness navigators who provide in-depth overviews and assistance.
Be Well Program
Resources to help enhance cast members mental, physical and overall well-being.
Ergonomics
Disneyland Resort conducts training and gives guidance on how to have proper body mechanics, physical techniques and design standard guidelines.
Employee Safety Website
A dedicated safety website includes resources that provide leaders and cast with an extensive safety resource library, safety handbook, leadership resources, and workplace safety program.
Safety Programs
Disney Wild About Safety has existed for over 20 years, giving cast members a tool to engage millions of guests by handing out Disney Wild About Safety Tip Cards.
Our Cast
We value cast member safety and well-being by offering resources, education and advocacy. We’re committed to operating in a manner that prioritizes safety and wellness and have a continued commitment to help keep our 35,000 cast members safe.