Disneyland Resort Inclusion
At Disneyland Resort, our commitment to creating a welcoming and inclusive environment extends to every aspect of our guest and cast member experience. We believe in fostering a sense of belonging, where everyone is seen, heard and valued. This dedication is central to our approach as we continue to evolve and make Disneyland Resort a place where magic is truly for everyone.
The Inclusion Key at Disneyland Resort
The Inclusion Key is a guiding principle for Disneyland Resort cast members, emphasizing the importance of ensuring all guests feel welcome. It is one of five keys used to provide world-class guest service, alongside safety, courtesy, show and efficiency.
“We will never stop working to make sure Disney is a welcoming place for all.”
Josh D’Amaro
Chairman, Disney Parks, Experiences and Products
Fostering a Culture of Inclusion
The Inclusion Key reinforces our dedication to ensuring that everyone who visits feels a sense of belonging.
Heart of Disney Culture
Inclusion is at the heart of our culture and drives us forward, enriching our legacy of storytelling, service and Disney magic. We believe that when our cast members have greater freedom for personal expression, they are empowered to deliver even more meaningful and engaging guest experiences. By embracing individuality, we enhance our ability to create deeper connections with our guests, ensuring that Disney’s legendary service continues to thrive.
Disneyland Resort BERGs
Disneyland Resort hosts several Belonging Employee Resource Groups (BERGs), which are voluntary, employee-led communities centered around common identities, interests and goals. BERGs play a key role in fostering inclusion, cultural awareness and professional growth for cast members. Here’s an overview of some of our BERGs and what they represent:
Celebrates the culture and business of the community of Asian Americans and Pacific Islanders.
Advocates for respect, equality and appreciation of people with disabilities through awareness, education and inclusion.
Promotes Hispanic/Latino heritage and cultural exchange between all cast members, encouraging fellowship and enhancing both professional and personal development for members.
Celebrates, educates and advocates on behalf of all LGBTQIA+ and ally employees, fostering a culture of authenticity and inclusivity across the enterprise, marketplace and global community.
Fosters the cultural, educational and professional development of cast members of African and Caribbean descent.
A group dedicated to cast members with a strong connection to the armed services, providing resources to connect them with the community and each other, and supporting the needs of the veteran and military community at large.
Supports cast members interested in elevating and highlighting the powerful influence of diverse women on our culture, people and market, as champions of inclusion, education, development, mentorship and sponsorship.