For nearly 70 years, Disneyland Resort has uplifted and inspired cast members to make dreams come true for thousands of guests from around the globe. But, to consistently create happiness for others, it is important for cast members to focus on and prioritize their wellness, utilizing the many resources provided by Disney. To further help them do that, Disneyland Resort unveiled the new Cast Care Center and outdoor green space this month – a resource vital to the wellbeing of cast members.
The impact of the Cast Care Center
The Cast Care Center at Disneyland Resort first opened in 2022 as a space for magic makers to find support and navigate resources available to them as a cast member, allowing them to, as the center’s slogan states, “face life’s hurdles with confidence.” As cast members began to utilize this new resource, it became clear that the program was valuable and offered cast members critical services and benefits.
Stage Manager Kaitlyn (second from left) enjoys Happy Ice at the Cast Care Center grand celebration alongside fellow leaders.
“It’s been truly inspiring to see how large and important the Cast Care Center has become over the years to so many cast members,” said Stage Manager Kaitlyn Parsons. “From the launch of the daily Cast Care Leader Program to a space solely dedicated to Cast Care, it truly shows how this company prioritizes their cast members and will continue to do so for years to come.”
The grand celebration of the new Cast Care Center and green space
Earlier this month, cast members gathered for the grand celebration of the new Cast Care Center and outdoor green space alongside Disneyland Resort President Ken Potrock. The special event also included a visit from Mickey Mouse and Minnie Mouse to celebrate the occasion.
“This multipurpose facility is another example of the intentionality we’re putting into enhancing our cast experience,” said Disneyland Resort President Ken Potrock. “I’m thrilled cast members will have one-on-one support to access the many services and benefits available to them and their families.”
Interior views of the new Cast Care Center recently opened at Disneyland Resort.
The interior of the newly constructed facility will be available as a place to receive in-depth information and assistance in utilizing company provided resources, such as Employee Assistance Program (EAP), Disneyland Resort Child Care Program, life support through CARE, Commuter Assistance and many more!
View of the new outdoor green space recently opened at Disneyland Resort.
In addition to new resources, the space is also opening with extended hours, allowing for an increased focus on providing resources for cast members who work varying or overnight shifts. Additionally, cast now have three ways to connect with care representatives; they can visit in-person, call or reach out to the Cast Care Center on an online support request form.
Cast Care Leaders smile in front of new Cast Care Center.
The team behind the Cast Care Center
The Cast Care Center is supported by a team of incredible well-being navigators who guide individuals through the process of identifying the most suitable resources based on their personal needs.
Cast Care Program Manager Sunny Park chats with other Cast Care Leaders.
“I am grateful for our Cast Care Leaders because they are the heart of Cast Care and our well-being initiatives,” said Cast Care Program Manager, Sunny Park. “These leaders choose to volunteer their time and energy to uplift all those around them, serving as champions of our program together. It is through them that we can hear the voices of our cast members and advance a culture of care.”
Over 35,000 cast members make up the heart of The Happiest Place on Earth. Disneyland Resort is proud to support their wellbeing with resources like the new Cast Care Center and outdoor green space, where cast can take a break from the pixie dust to prioritize care for themselves and their families.